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Technical
Support and Information
Please
check to see if your computer meets
the Minimum System Requirements.
- Operating
System: Windows® 98/ME/2000/XP (only)
-
Processor:
Pentium® III 500 MHz
-
128 MB
of RAM recommended
-
DirectX
8.1 compatible video card with 64 MB of RAM
-
DirectX
8.1 compatible sound card
-
DirectX
8.1 or higher
-
4X CD-ROM
or better
If your computer meets these requirement, most errors are caused
by outdated drivers.
1)
Left click your "Start" button
2) Left click on "Run"
3) Type in "dxdiag"
4) Left click on "OK"
This will bring up the DirectX Diagnostic Tool. On the "System"
tab you will see your version of DirectX towards the bottom. DirectX
9.0C is the latest unbeta released version. If you do not have 9.0c
please go to this link to download the latest version
Download
DirectX
If you left
click on the "Display" tab it will show you your video
card. On the top left it will show you your hardware manufacturer.
On the top right you will see the driver information. The third
line down shows the date of the driver. If it is not a recent date
(usually within 3 months) please visit your hardware manufacturers
website to download the latest drivers.
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